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Customer Success Manager

The Customer Success (CS) Manager is responsible for all customer and contributor service and support at Eezy, offering a world-class support experience for a global user base. They will actively contribute to excellence in customer support, be passionate about connecting customers with the right solutions, and manage a small team of CS representatives.

The right candidate will be someone who can balance daily workflow, quickly identify technical problems reported by our users and contributors, and help to maintain a positive voice and message for everyone they interact with.


Responsibilities


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